30-Day Return Policy

At Relatable Pepe, your satisfaction is our top priority. We want you to love your purchase, but if for any reason you're not completely happy, our 30-Day Return Policy makes it easy to return items.

Return Eligibility

• Timeframe: You have 30 days from the date of purchase to initiate a return.
• Condition: Items must be unused, in original condition, and include all original packaging, tags, and accessories.
• Exclusions: Customized or final sale items are not eligible for return.

How to Initiate a Return

1. Contact Us: Email our customer service team at support@relatablepepe.com with your order number and reason for return.
2. Return Instructions: We will provide you with a return authorization and further instructions on how to send your item back.
3. Pack Your Return: Carefully package your item to avoid damage during transit. Include your original invoice and any relevant information.

Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or the wrong item was sent.
• We recommend using a trackable shipping service or purchasing shipping insurance for items over $75, as we cannot guarantee that we will receive your returned item.

Refund Process

• Once we receive your returned item, we will inspect it and process your refund within 5-7 business days.
• Refunds will be issued to the original payment method. Please note that it may take some time for your bank or credit card company to process the refund.

Exchanges

If you’d like to exchange an item for a different size or color, please follow the return process above and place a new order for the desired item.

Need Help?

If you have any questions about our return policy, feel free to reach out to us at support@relatablepepe.com. We’re here to help!

Thank you for shopping at Relatable Pepe! We appreciate your business and look forward to serving you again.